11428 Hayvenhurst Ave.

                     Granada Hills, CA  91344

                         C: (818)233-9291

Career Accomplishments and Skills:

-Acknowledgment as top Producer of the Month for being an assistant in selling over 41 million dollars in Residential properties.

-Competent in all aspects of customer service, multi-task throughout the day, and loan processing

-Competent in MS Word, Excel, Power Point, Outlook, Internet, Photoshop CS3, and QuickBooks

-Fluent in English, Spanish, and moderate German. 

Experience:

July 2009-Present

CreditWise Financials (Sherman Oaks, CA): Office admins. Assistant

My duties for this company is to keep files organized, customer service, scheduling meeting for the CEO of the company, sending out agreements to clients, and emailing the processor's of any documents that need to be in the clients folder for loan modification. I also do personal errand for the CEO such as buying lunch when he has a meeting with vendors, and dry cleaning.

March 2009- May2009

Law office of Kaivon Harouni (Encino, CA): Loan Modification processor

 Loan processor I handle to get all documents of the client to process a loan mod, risk analysis, call banks, calculate the expense and income, and underwriting the documents in files and uploading into the CRM system.

 June 2008- March 2009

Synchronized Assists Inc. (Encino, A): Customer Service assistant manager 

As a customer service representative, I have handled all the incoming calls, entry data on customers’ accounts, making changes in customers’ accounts, handling some minor collections, receiving customer’s payment by phone, sending emails and letters to customers.

2006-2008

Aupair (Vienna, Austria): English tutor, and babysitter

Being an English tutor in foreign countries like Spain and Austria I tutor the children on how to read and write English, practice with their grammar and pronunciation, and help the children with their English homework. I also cooked meals for the children, do physical activities play sports example (tennis, soccer, and swimming).

2005-2006

Pinnacle Estate Properties (Encino, CA): assistant for real estate agent

Working as an assistant I organized files alphabetical order for each client that the realtor I assisted had, write emails to each client and other realtors, write letters and send mail to clients and potential clients, answering phones calls, following up with previous clients. Follow up with escrow and the brokers. And also I learned how to process loan documents and how to talk to the banks to reduce the payments in client’s mortgage.

Education:

Palmdale High School- High School diploma (General Education) 1997-2001                            

CSUN -(major) Political science 2001-2004

RR gable– Real Estate Course 2005

Language School – German 2007-2008 (Vienna Austria)

References:       

Kaivon Harouni - (real estate and loan modification Attorney) (323) 377-4872

Zohreh Saberi -(supervisor Synchronized assets) (925) 890-3667

Scott Kline - (PR for technology) (818) 322-7660

Gigi Kasmir- (disable friend whom I help) (818) 774-0949