COMPUTER SKILLS

• Microsoft Certified Professional
• Operating Systems: Windows XP, Windows NT 4.0, Windows 95/98, Mac OS
• Applications: Microsoft Office Suite, DirectTrack, QuickBooks Pro, Adobe Photoshop

EXPERIENCE:

Affiliate Manager                                                                                 February 2007- Present

Tarsus Media, LLC                                                                              New York, NY

• Managed Affiliate Marketing relationships for clients.
• Recruiting potential Affiliates and Super-Affiliates.
• Negotiating affiliate payouts for various online advertising campaigns.
• Efficient and experienced webmaster skills maintaining several websites at once.
• Corresponding and Troubleshooting concerns and/or conflicts with various Advertisers, Affiliate Networks, Affiliates, and Email List Brokers for service, follow-up and remuneration.
• Website uploads of full sites as well as domain name registration.
• Type 75 wpm: 10-key by touch.

Entry Specialist                                                                                  June 2005- February 2007

Management Consultant Brokerage                                                      Newark, NJ

• Various importing circumstances including Air, Ocean, and Land.
• Ensured compliance with federal regulations governing the shipment and delivery of imported products.
• Computed duties, tariffs, price conversions, weight, and volume of merchandise imported from foreign destinations.
• Completion of various Entry Documents utilizing commercial invoices, packing lists, bills of lading, steel licensing, and declaration statements.
• Contacted steamship lines to resolve delays and obtain customs or freight release of shipments and coordinated FCL and LCL shipments with various piers, warehouses, and container freight stations.
• Monitor progress of VACIS, FDA, and Manifest holds.
• Assign Intermodal Carriers for over the road drayage.

Entry Writer                                                                                        January 2005- April 2005

John A. Steer Customs Brokerage                                                        Newark, NJ

• Obtained arrival information of steamships and air cargo.
• Examined various documents including commercial invoices, bills of lading, and shipping statements. Ensured compliance with federal regulations governing the shipment, and delivery of imported products.
• Computed duties, tariffs, price conversions, weight, and volume of merchandise imported from foreign destinations.
• Contacted steamship lines to obtain customs and freight release of shipments and resolve delays. Coordinated FCL and LCL shipments with pier and warehouses.

Administrative Assistant                                                                     March 2004- January 2005

Department of Health, City of Newark                                                   Newark, NJ 

• Assisted customers with writing and completing applications, corrections and envelopes Retrieved and transferred vital data from card files, microfilm or books to computer system Provided customer service pertaining to birth, marriage and death certifications
• Organized currency and project documentation deliverables
• Lead Department-Administrative Data Coordinator
• Provided Desktop Computer Support including data management, documentation, project documentation deliverables
• Coordinated equipment development and production Supervised data projects

Program Supervisor                                                                             April 1994- March 2004

CMI Marketing Communications Agency                                                               New York, NY 

• Supported an environment of users operating Windows and Macintosh platforms Analyzed and solving hardware and software problems within the network Solving trouble tickets for supported users
• Created and resetting user accounts and passwords
• Configured and networking Tektronix and Hewlett-Packard printers using TCP/IP Maintained workstations including software installation and upgrading
• Implemented, installing and configuring Workstations and LAN within the entire office Tested IP addressing, IP routing, and network connectivity via Pinging, Ipconfig, and Tracert utilities
• Backed up data on network drives
• Purchased and beta-testing various system components
  

Customer Service Representative                                                         January1992- December 1993

Chase Manhattan Bank                                                                       New York, NY 

• Serviced checking and savings account inquiries via trouble tickets using a global database
• Assisted customers via telephone support regarding billing concerns and account adjustments
• Directed customers to branch locations for specific account transactions
  
  Account Services Analyst                                                                    January1991- December 1991
  American Express                                                                              New York, NY

• Maintained personal and business accounts for delinquent Gold and Personal Card using a global network database.
• Adjusted customer service disputes via trouble tickets.
• Assisted customers in understanding company services and policies
• Provided information for customer inquiries and updated files
• Advised customers of overspending and cancellation of charge card

EDUCATION:

• Customs Broker License Training                                                      Present
• SUNY College at Old Westbury                                                        Old Westbury, NY
• B.A. Creative and Communicative Arts                                              Graduated 1990