Results-oriented professional with Project Management, Wholesale and Secondary Operations management experience. Strengths include experience in department implementation and development, efficiency identification, staff management and development, procedural documentation creation and the ability to work across all company departments in order to resolve business challenges in order to meet goals and objectives while attaining peak performance and efficiencies. Areas of expertise include:
Branch implementation, documentation writing and staffing development including multi-site and department management (in capacity of: VP, AVP and Manager)
Process, procedure and department development with continual identification & implementation of efficiencies needed
November 2006 -April 2008(UAT/Sr. Project Manager)
·Deal Manager (Non GSE Loan Modifications) – management of underwriting team, streamline dept processes, procedures, ensure production goals and compliance guidelines were met (internal and regulatory), created and conducted training to meet Audit requirements
·Creation and finalization of Policies and Procedures for Home Retention Group, drafting Process Workflows
·Outline and assist with implementing division efficiencies, identification of gap analysis, define SLA’s, KPI’s, reporting needs, and define and ensure uniformity of process and procedure throughout department
·Sr. Project Manager - Transition processes and jobs to the India branch in Mumbai for several business departments within the firm – Servicing departments and Operations – Customer Service, Cashiering, Home Retention, Wholesale, assisted with drafting and amending project life cycle
·UAT - Assisted with design of UAT End to End Project Management Department Process, oversight of testing and documentation in the last 6-7 weeks of project, developed efficiencies and streamlined procedures and managed 10-15 UAT Subject Matter Experts (SME’s) for Decision Finder (DF) project
·Results achieved were – Delivered Automated Underwriting decision (DF) tool by targeted deadline – April, 2007, implemented department efficiencies, documentation writing, improved production and compliance issues, staff proposal submitted and implemented for all workout option teams, met project deadlines and implementation dates
The Winter Group – New York, NYVice President, Loan Data Services Division
May 2005 – September 2006
·Management & development of departments & documentation for the branch (Scanning, Indexing, Mailroom, Data Capture, Systems QC of Data Capture & Indexing and MERS and Collateral Trailing Documents) – 40+ employees
·Developed and implemented departmental processes, procedures, guidelines, reports and created reporting structure, training manuals and auditing processes, oversight of off shore vendor (India)
·Results achieved were – staff development from 1 employee to 40, initiate and development of 8 departments. Productivity increased by 27% internally vs. vendor production. Implemented compliance oriented procedures in all areas, streamlined and re-evaluated processes for vendors and internal departments to achieve maximum accuracy, efficiencies and productivity by a minimum of 15%.
SIB Mortgage/Aurora Loan Services - New York, NYLoan Set Up, Post Closing and Compliance Manager
May 2003 – May 2005 (acquired and merged with Lehman Bros)
·Assisted with new branch implementation, documentation drafting and staffing - Loan Set Up & Post Closing Departments
·Responsible for branch compliance, completion of branch monthly self-audit report and branch QC reports, complete random audits of files and meet with QC monthly on regional reports and responses
·Assisted with procedural direction, implementation to Operations (Whlse/Retail) Teams, Regional Managers and supervised Post Closing staff as needed
·Results achieved were – implementation of Post Closing and Loan Set Up departments, creation of department and branch procedures, forms, etc.Instructed and assisted management and staff within the Mountain region based on QC report findings and compliance issues
Washington Mutual Bank – Schaumburg, IL/Englewood, CO Project Manager/Coordinator
August 1998 – May 2003
·Developed two day training class - FTE Reports, budget and new procedures, etc.
·Oversight of regional closing division budgets, computation of monthly and quarterly bonus programs for staff (300+)
·Maintenance of the salary report for closing staff operations nationwide (80+ staff)
·Creation and maintenance of document tracking reports, monthly business review, memos, letters and maintenance of closing staff information and project documentation (project plans, task logs, issues logs, concept proposals, post-project debriefing, etc)
·Telecommute as Project Manager from December 1999 – May 2003
·Results achieved were – growth and implementation of closing offices across nation, creation and implementation of processes and policies, incorporation of newly acquired companies merging with WaMu loan systems, staffing management and two day training development and delivery
EDUCATION:
McHenryCountyCollegeCrystal Lake, IL
WilliamRaineyHarperCollegePalatine, IL
2 "Films For Sale" Listed:
Rise of Superballs
7 mins. DV. Mock - U- Mentary. eng. $150. Completed. P: Anthony LaRocca. D: Anthony Paolillo. W: Alan Good. C: 48 Hour Team. Local CO Superhero
Rise of Superballs
7 mins. 35mm. Mock - U- Mentary. eng. $150. Completed. P: Anthony LaRocca. D: Anthony Paolillo. W: Alan Good. C: 48 Hour Team. Local CO Superhero
