How you’ll CREATE:                 Product Setup & Scheduling:Management
of initial new item setup & maintenance within Business Systems
– Atlas, R2, Legacy, Milestone, DIGS & Release WorkspaceCommunicate to responsible parties pending activities / issues requiring resolutionManage
expectations and feasibility of requests and ensure regular updates are
communicated to the Labels, Caroline team and UMG Supply ChainMaintain delivery deadlines to ensure all content meets the requested street dateArtwork review for physical releases ensuring all files meet required specificationsManage any catalog transfers when onboarding and/or offboarding a label partnerLiaise
with the UMG Digital Supply Chain to ensure that content and data sent
into the Supply Chain meets the required delivery standards of UMG
delivery processDelivery of physical release elements to manufacturing vendors through delivery to distributionManaging physical production timelines with Supply ChainWorking with vendors for special manufacturing and packaging requirements and negotiating costsCoordination with Label Personnel and UMG Operations functional groups on all relevant production issuesTroubleshooting and problem solving on production related issuesProvide hands-on training for new Caroline Labels and internal staff and assist with ongoing client support priorities.Maintain relationships with supply chain leads for various partners to address issues in a timely mannerAct
as a source of guidance for labels/vendors on all Caroline production
procedures and best practices, including packing guidelines,
solicitation deadlines, services, and tools.Overall Caroline Operations:Develop and update internal processes to improve client experience and relations.Work closely with Caroline Team Leads on upcoming release plans, timelines and deliveryDemonstrate good judgement on issues requiring escalation and communicate effectively with internal and external executive teamsTeam Management:Manage production label roster across team membersOverseeing release schedule, ensuring team is delivering on required tasks and meeting milestonesWorks closely with Department Head on team development & operational improvementsAs part of Caroline’s Sr. Staff, have knowledge of and represent all production issues and applicable solutionsManage
all Production Team members, including day-to-day operations,
performance management, career development and employee relations issuesBring your VIBE:Results Driven:Excellent time management, plans the timing of tasks in order to always meet set objectivesMinimal direction and monitoring required in order to support the organisation and structureDelivers what is promised, even when obstacles ariseCan confidently make difficult decisionsAttends and leads meetings and training when requiredFollows and offers improvements on relevant workflow and business processesManagement and Leadership Skills:Ability
to collaborate with and influence senior leaders and executives at
Caroline, Capitol Music Group and Universal Music GroupProven
success with context-setting, storytelling and presentation of relevant
information and key business plans to senior and executive leadershipCommits expertise in writing in a convincing and engaging mannerEffective communication skills and personal styleMaintains good relationships within immediate team and broader range of internal and external contactsAble to challenge constructively and face conflictEssential:Solid technical expertise in production area, keeps up to date with current thinking5+ years of previous production management experience as a Sr. Director level or above, leading a team of at least 3-5 peopleStrong organizational, administrative and analytical skillsExpresses written ideas, thoughts, or facts in a clear, convincing, and organized wayPhotoshop or other design experience a plusPerks Playlist:Competitive Compensation Package including Salary, Benefits and Generous 401k Savings PlanPaid Time Off – Paid Holidays, “Gift Week”, Summer FridaysStudent Loan Repayment AssistanceEmployee Developmental SupportAnnual Gym Reimbursement PackagePet Insurance, plus much more!