This data protection and privacy notice provides information on how The Mandy Network Ltd (also referred to in this notice as "we" or "us") uses personal data relating to users of its websites and services (referred to in this notice as "you"). Our websites and services are referred to in this notice as the "Sites" and the "Services".
This notice was last updated on 23/09/11.
The Mandy Network Ltd is a company registered in England and Wales with company number 4749221.
We are registered as a data controller with the Information Commissioner’s Office, registration number: Z2145010.
You can contact us using the contact details set out below.
If you visit our website, we will log your IP address and aggregate details about site usage. We do not link these to personal data. See paragraph 3 below.
If you register with us and/or subscribe to certain Services, your registration and subscription details will be retained by us for the purposes of administering your account. Details we process for this purpose include: your name, address, email address and account passwords.
Where required for our subscription Services, your payment details will be collected and used by our third party payment provider for administering payments on our behalf. We may access such details to address any queries or confirm payments.
We will also collect your date of birth to confirm you are over 18 years old. In exceptional circumstances, we may ask you to confirm your date of birth as a security question for identification purposes.
If you upload a profile and other content, this will be visible to other users in accordance with the Services we provide to them. The information included within your profile varies depending on what type of user you are. Some information is required, and some is optional – this will be made clear at the point the information is requested.
You will have the choice whether your telephone number is made visible to other registered users. Your email and postal addresses are not visible to other users and your telephone number is not visible to unregistered users (unless you voluntarily enter any of these details in a free text field). See also paragraph 7 below.
You will also have the choice of whether your profile will be picked up by third party search engines, such as Google. Our Sites may provide an internal messaging Service for communications between registered users, meaning you do not need to publish your personal email address in order for employers or other users to contact you. See also our Contacts policy.
We will not publish your real age, but if you are an actor or other candidate, you may be required to provide a playing age – see our Age policy for more details.
If you contact us (via email, telephone, post or otherwise), we may collect and retain your contact details and the contents of your communication. We shall use such details for the purpose of handling your query and keeping records of communications. See also paragraph 2.5 below.
We may also use your personal data for the purposes of:
Please also see paragraphs 3 and 4 below in relation to marketing communications, site analysis and monitoring.
We may send you marketing materials by email or post, or contact you by telephone for marketing purposes. We will only do this if relevant to the Services provided to you or otherwise with your consent.
If you are a candidate, you will have the option whether or not to receive communications (using our internal messaging system) from certain third party service providers, such as photographers and show reel providers. You may change your mind at any time by updating your profile settings.
If you recommend a friend to us for our Services, we may contact such friend using contact details provided by you in order to enquire whether they are interested in our Services. It is your responsibility to inform your friend that we may contact them in this way and ensure that they are happy for us to do so.
If you access a user’s profile, your IP address and, if you are a registered user, your profile will be logged. The user whose profile you have viewed is given access to the log of who has viewed their profile and when. See also our Views and Stats policy.
We may also use third party services (currently Google Analytics) to track the pages users have viewed on our Sites. The information collected is used anonymously for statistical purposes.
We collect the majority of personal data directly from you. We may also collect certain information from other users, for example, agents providing details of candidates or users recommending a friend (see paragraph 3 above). Other information about you, eg your previous roles or productions, may be collected from publicly available sources.
Where we collect personal data from you relating to other individuals (such as your staff or, if you are an agent, your candidates whom you represent), it is your responsibility to ensure such individuals are aware of that their details are being disclosed to and processed by us (unless this is not required in accordance with the requirements of the Data Protection Act 1998 and other relevant legislation).
We only collect or process sensitive personal data where directly relevant or incidental to the provision of our Services, for example where:
Personal data within your profile, or otherwise submitted by you as content for the Sites, may be accessed by other users in accordance with the Services provided to them. Whilst we seek to ensure all users agree to our terms of service, we are not responsible for the use or misuse of your personal data by other users (including, by way of example, any misuse of a candidate’s personal data by casting professionals, film-makers or other employers).
However, you may report to us if you experience any misuse of your personal data by any other user or third party in relation to our Sites or Services. We shall, at your expense, reasonably co-operate with you in enforcing our contractual terms against other users who have misused your personal data.
We may disclose your personal data for the purposes outlined at paragraph 2 above to third parties where relevant to such purpose, including:
Your personal data is stored in electronic and physical records maintained by us and/or our service providers. Whilst our offices are located in the UK, our services providers may have servers located in a country within or outside of the European Economic Area, whose laws may not provide the same protection for personal data as within the European Union.
Please note that given the nature of the internet, data transmitted over our Sites or by email is not completely secure from unauthorised access or misuse.
You may request removal of your profile(s) from our Sites at any time. Please see clause 10.1 of our terms of service.
We may however retain certain your aspects of your profile and other personal details on our internal systems for the purposes of maintaining records of our dealings with you, and ease of re-activating your account should you re-apply. These records include tax and payment information, and general identifying information such as name and email address. Other content you have provided may also remain on our Sites.
If you would like to access a copy of any personal data which we hold about you, please send a request in writing by post to the address in paragraph 12 below. A fee of 10GBP will be charged.
You have the right, in certain circumstances, to object to us processing your personal data or to request that your personal data is corrected or deleted. Please contact us to discuss this as required.