2 queries, both related. FIrst, I was wondering if there is a way to be notified by email when an audition appears. I know there are twitter post, but I was wondering if there is a way to get an email notification that a job I have flagged in my search comes up.
It was while I was going through my profile section that I realised that even though I have "receive daily emails" ticked, I've never received an email from Mandy regarding a job. Has anyone else encountered this?
Editorial Comment Hi there Kasper,
Thanks for posting. We have taken a look into this and the site is sending job alert emails to the email address you have registered, so it looks like it may be a problem with your email service provider causing you not to receive them.
I would advise the following to ensure you are able to receive job alerts from us;
- Please check your spam folder to ensure job alert emails are not being sent there
- Add donotreply@mandy.com to your safe senders list
- If you are using hotmail, please check your spam sensitivity settings
Hello,
thank you for the quick reply. I check my spam folder every day as I have other emails that do accidentally get sent there. I have never received an email from donotreply@mandy.com in regard to job alerts. Is there something I need to check in my profile settings?
Editorial Comment Hi Kasper,
So that we are able to investigate this further, please can you contact us on emails@mandy.com
I've just gone through my archive and emails. the last email I received from donotreply@mandy.com was in July 2018. I never noticed I wasn't getting emails anymore until I upgraded to a premium membership. any assistance will be appreciated.
Editorial Comment Hello Kasper,
So that we can look at your account directly and advise further securely, please contact us at emails@mandy.com
I do get emails for both the actor and voice jobs but some go straight into spam. Some are not relevant to my casting. That said I know I don't get all the jobs I end up applying for.
Quick question that is sort of related to notifications/ work… when you apply for something and check on the application status and it tells you how many views of your sample read you have had, does this include when you check or does it only monitor outside people/the company you applied with and how many times it was viewed ( not including you)? Just wondered how accurate the view numbers were.. many thanks!
Hi Catherine, The view count does include how many views you have given it yourself (and if you view it multiple times, it will count it multiple times, not just once per IP address or login)
Hello! Yesterday, I unsubscribed notifications by mistake and stupidly can't work out how to resubscribe. Would be most grateful for help. Thanks. Simon
Simon, I don't believe you are stupid in this at all. there has been been a bit of learning curve with all the changes. Myself, I found a couple of my settings magically reset to default. I say magically, as I can't remember if I changed them or if it was a Mandy issue. Firstly, check under your profile setting to see if you are still set up to receive emails. then check the jobs notifcations under the jobs tab. If it's something beyond that, you might need to directly contact tech support. i hope the issue is sorted soon for you
Your Mandy Casting Alert search, Voiceovers:Instant Alerts, found new notices.
Animation & Video Games (Voiceover): Age of the Witch
Set during the clash between Christianity and the religion of the old gods, AGE OF THE WITCH is a retro-style adventure game that combines the aesthetics of the 1990s with modern gameplay sensibilities. ([visit Backstage for details])
Role: Knight#9
RP-late 20s, early 30s
More...
Seeking submissions worldwide
Hi. How can I get an alert when someone messages me? I have missed the chance to work because I didnt get a notification and only saw it when I logged in.
You should get a notification from Mandy when you get Mandy mail, and/or if you've ticked the alert me to future replies box in the forum. under your post. Mandy replies will occasionally go to spam, but not often. Are you getting job notifications? If not, you'll need to go into your profile settings to make sure all correspondence is enabled. If you are and still missed the notification, and it's not in spam, contact Mandy support.
Thank you, I found a recent one in spam, but not the other ones, but I'm guessing my email deleted those automatically after a while.
3 weeks ago
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