Email notifications

Kasper Michaels
Voice Over: Canadian

2 queries, both related. FIrst, I was wondering if there is a way to be notified by email when an audition appears. I know there are twitter post, but I was wondering if there is a way to get an email notification that a job I have flagged in my search comes up.
It was while I was going through my profile section that I realised that even though I have "receive daily emails" ticked, I've never received an email from Mandy regarding a job. Has anyone else encountered this?

Editorial Comment Hi there Kasper,
Thanks for posting. We have taken a look into this and the site is sending job alert emails to the email address you have registered, so it looks like it may be a problem with your email service provider causing you not to receive them.
I would advise the following to ensure you are able to receive job alerts from us;
- Please check your spam folder to ensure job alert emails are not being sent there
- Add [email protected] to your safe senders list
- If you are using hotmail, please check your spam sensitivity settings

Many thanks,
The Mandy Admin Team

  • 9 months ago
  • 1,203
  • 12
Kasper Michaels
Voice Over: Canadian

Hello,
thank you for the quick reply. I check my spam folder every day as I have other emails that do accidentally get sent there. I have never received an email from [email protected] in regard to job alerts. Is there something I need to check in my profile settings?

Editorial Comment Hi Kasper,
So that we are able to investigate this further, please can you contact us on [email protected]

Kind regards,
The Mandy Admin Team

  • 9 months ago
  • 1
Kasper Michaels
Voice Over: Canadian

I've just gone through my archive and emails. the last email I received from [email protected] was in July 2018. I never noticed I wasn't getting emails anymore until I upgraded to a premium membership. any assistance will be appreciated.

Editorial Comment Hello Kasper,

So that we can look at your account directly and advise further securely, please contact us at [email protected]

All the Best

The Mandy Team

  • 9 months ago
  • 2
Iain Lee
Voice Over: London

Hi

New to this. I've googled but can't find an answer.

Is it possible that instead of receiving multiple emails a day with separate jobs, I can just get one email with all the jobs in?

Thanks


  • 3 months ago
  • 3
Pam Treharne
Voice Over: English

I do get emails for both the actor and voice jobs but some go straight into spam. Some are not relevant to my casting. That said I know I don't get all the jobs I end up applying for.


  • 3 months ago
  • 4
Catherine Sambrook
Voice Over: Midlands

Quick question that is sort of related to notifications/ work… when you apply for something and check on the application status and it tells you how many views of your sample read you have had, does this include when you check or does it only monitor outside people/the company you applied with and how many times it was viewed ( not including you)? Just wondered how accurate the view numbers were.. many thanks!


  • 3 months ago
  • 5
Sally Walker-Taylor
Voice Over: English

Hi Catherine, The view count does include how many views you have given it yourself (and if you view it multiple times, it will count it multiple times, not just once per IP address or login)


  • 3 months ago
  • 6
Simon Taylor
Actor

Hello! Yesterday, I unsubscribed notifications by mistake and stupidly can't work out how to resubscribe. Would be most grateful for help. Thanks. Simon


  • 2 weeks ago
  • 7
Kasper Michaels
Voice Over: Canadian

Simon, I don't believe you are stupid in this at all. there has been been a bit of learning curve with all the changes. Myself, I found a couple of my settings magically reset to default. I say magically, as I can't remember if I changed them or if it was a Mandy issue. Firstly, check under your profile setting to see if you are still set up to receive emails. then check the jobs notifcations under the jobs tab. If it's something beyond that, you might need to directly contact tech support. i hope the issue is sorted soon for you


  • 2 weeks ago
  • 8
Simon Taylor
Actor

Thank you, Kasper! Will set about it. Simon


  • 2 weeks ago
  • 9
Richard Hodder
Voice Over: English

I got this -


Dear Richard,

Your Mandy Casting Alert search, Voiceovers:Instant Alerts, found new notices.

Animation & Video Games (Voiceover): Age of the Witch

Set during the clash between Christianity and the religion of the old gods, AGE OF THE WITCH is a retro-style adventure game that combines the aesthetics of the 1990s with modern gameplay sensibilities. ([visit Backstage for details])

Role: Knight#9
RP-late 20s, early 30s
More...
Seeking submissions worldwide

Thank you,

The Mandy Team

I am 63!!! This never happened before.


  • 1 week ago
  • 10
Ian Seale
Voice Over: English

*Splutter*


  • 6 days ago
  • 11
You must login as a candidate to participate in the forum.
Please note: Messages written in the forum do not represent the views of The Mandy Network, nor have they been vetted by The Mandy Network staff. If you read something which you believe to be offensive or defamatory, please contact us and we will take the appropriate action.