Profile views removal

Sally Walker-Taylor
Voice Over: English

Just seen this message 'We will be removing Profile Views data on the 13th of September. With so many new features on the way, we needed to make some room for them.' What are these new features? Given we pay for a platform it would be courteous to let us know in advance of major changes being made? Profile views data is a very useful tool, so this constitutes a major change in my view. What is it specifically being replaced with and how is it advantageous to users? So far all the changes that we've collectively been paying for with our memberships have involved removing functionality and I'm yet to see any improvements or additions. Also, how is it ever necessary to remove a feature to 'make room' for another? Are you referring to server space? Screen layout space? Why cannot new features be added without removing others? Please don't post a generic response then lock the thread. Thanks.

Editorial Comment Hi Sally, thanks for posting in the forum.

The Mandy platform resides on an aging codebase and is extremely difficult to maintain. We are in the process of migrating our existing codebase so that we can quickly start to implement improvements and product features our users are demanding. In this process, we are temporarily removing some of our legacy features to make space for newer exciting additions to our service, leading to improved privacy for casting directors and employers, which should lead to even more applications being viewed and shortlisted behind the scenes. An improved version of these tools could be relaunched in the future.

Our goal continues to be to provide a platform with the best job opportunities to help our talent grow their careers and become successful. We can assure you we're not going anywhere and the core of our service is remaining the same.

All the best!

The Mandy Team.

  • 1 year ago
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Rebecca Ashley
Voice Over: English

Hi Viewing Info. seekers
I've just noticed I can still see submission Viewing date info on my Dashboard page.
I don't know if we'll also see Under Consideration or if even the Dashboard info will be removed in the future but it's there today.
Best regards


  • 1 year ago
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Ruth Urquhart
Voice Over: Scottish

Including new submissions? I haven’t got any ‘viewed’ info after the 12th Sept.


  • 1 year ago
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Rebecca Ashley
Voice Over: English

All of recent submissions have been coming up as before and one view date appeared earlier today (21st September)


  • 1 year ago
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I sent Mandy an email asking about the legacy features and when new ones will be arriving, and they sent the same generic response that they posted in this thread!

They have also sent this email response to other actors. The lack of transparency coupled with an abysmal amount of effort in general is truly astonishing.


  • 1 year ago
  • 44
Ruth Urquhart
Voice Over: Scottish

Just had a bog standard email from them saying sorry to see you go and no I can’t have my money back…and a link to their terms and conditions. I may look into this further however as what I signed up for is NOT what they are now giving me and surely that is a breach of contract on their part. Highly unimpressed.


  • 1 year ago
  • 45
Rebecca Ashley
Voice Over: English

Earlier good news now withdrawn - View dates removed from my Dashboard screen this morning.
Apologies for any hopes raised :O/


  • 1 year ago
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Carla de Wansey
Voice Over: English

So glad I left.....it gets worse and worse . Ive written and sugested they LOOK at the forums in the past...NADA..basically it appears they just dont care if the system works or not as long as they get their subs every month. Truly end of a service that has worked well for MANY years.......sad really.


  • 1 year ago
  • 47
Hayley Clapham
Voice Over: English

Urgh, this is all a bit rubbish isn't it? Application status and profile views are so important. They clearly aren't listening to their members, and are losing them as a result.


  • 1 year ago
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Ian Seale
Voice Over: English

Its very sad what has happened to Mandy.

Backstage have taken a Ferarri and turned it into a Trabant.

The only good thing is they no longer take my money.


  • 1 year ago
  • 49
Dara Hamidi
Visual Effects Artist

You removed the only two features your website had!! absolute garbage


  • 1 year ago
  • 50
Richard Williams
Voice Over: English

Hi,

It won't come as any surprise that I agree with all of the above comments.

I was always of the opinion that improvements were adding value to the whole process. I really like the Mandy platform but I can't see where any improvements have actually taken place in terms of me being more informed about how my profile is looking, where I am up to with applications that have been submitted and all the while I seem to be getting audition request coming through that are often out of touch in terms of my ability.

I would like to see:

1. A return of the most viewed profiles

2. An indication of whether or not an audition has been listened to verses opened

3. An opportunity to confirm whether or not we have an "in studio" status which could be flagged on our effective profiles

4. An opportunity to delete inappropriate jobs so we are not scrolling down lists

Granted I'm aware there have been a number of changes that have taken place. For those of us that continue to pay our subscriptions I would have thought by now we would seeing improvement and value coming through which at the moment I'm not.

I do like this platform so I hope it will get better going forward

Best wishes and continued success to everyone

RW


  • 1 year ago
  • 51
Karen Brooks
Voice Over: English

I wouldn’t be surprised if Mandy will be ‘going under’ soon because the quality of jobs coming through is very low level and poorly paid, some are not even paid at all. I have set my preferences, or so I thought, not to receive unpaid jobs but still they come pouring through.
I agree with the majority of comments and as nobody from Mandy appears to respond to them it is possibly proof this is a rapidly declining platform. I guess I had better start looking elsewhere.


  • 1 year ago
  • 52
Steph Bower
Voice Over: Scottish

I dont even know if anyone is monotoring this site - Cant tell if any of my auditions are listened too etc - is this now just a holding page we are paying for.
No new features - either? after 3 months?
Can anyone from Many explain please whats going on?


  • 1 year ago
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Cia Allan
Voice Over: English

All the above comments are 5 months old and sadly nothing has been done. It's now February 2023 and despite their promises of exciting new changes to the site, the only changes to the site are the removal of the most useful features - views of profile and views of auditions, and the introduction of more jobs that pay virtually nothing. Oh yes, and some inefficient filtering.
Isn't it time that the IT people actually pulled the finger out and made the changes for the good. My son's in IT and if he took this long to make changes to websites and update features, he'd lose his job!


  • 1 year ago
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This topic has been locked.
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