Website bug or update in progress?

  • Lewis Allcock

    Actor

    Not sure if this is a current bug with the Mandy website, or whether updates have been in progress for some time, but is anyone else noticing the following...

    It happens mainly when I view my Mandy profile without being logged in, but sometimes it happens when I AM logged in and click "View Profile". The formatting is completely different! The reviews aren't condensed/collapsed....they're laid out in full in a list format. Photographs are the same. New reviews don't have a date, just a "0" and are listed at the bottom.

    And then the credits. My 2020 credits are not in the order that I put them in, they're all switched around.

    So it just looks a bit untidy, compared to normal. If Mandy is "doing a Spotlight", and experimenting with a website upgrade...this one looks a bit dodgy to me.

    • 20th Mar 2021
    • 374
    • 3
  • Fiz Marcus

    Actor

    I can't see any headshots or images at all on my profile. Blanks come up when I go to upload photos to apply for a job and my profile appears without a headshot!

    • 5th Nov 2020
    • 1
  • Lewis Allcock

    Actor

    Just an update on this. (I.e. 2020 credits not appearing in the correct order and 2020 reviews not showing at the top of the list).

    Following discussions with Roz (from Customer Services, who was absolutely fantastic) and with subsequent investigation from the Mandy tech team, this issue has now been resolved.

    Really happy with the customer service here, and a thorough process to look into it and fix it.

    (Just thought I'd follow up my initial complaint, with an acknowledgement and thanks for the resolution).

    • 18th Nov 2020
    • 2
  • Sarah France

    Actor

    Does anyone know if your profile views total includes when you view it yourself? Don't know whether to get excited when I get several new views in a day (when it could just me looking at it

    • 20th Mar 2021
    • 3