Why did my contract stop?

If your contract has stopped, but you haven't requested a cancellation, chances are you've received a new bank card.

...but don't worry, it's easy to come back to Premium membership – and you won't lose your profile, or any of your messages, photos, files or applications. We've kept everything ready for your return.

Please log in to your account and click on the red Upgrade button at the top on the page to add your new bank details.