An exciting opportunity has arisen for an Event Tech to join one our large clients based in Sheffield. The Event Technician is expected to arrive in good time for the start of the scheduled meeting setup time and remain until the required service is functioning correctly.EVENTS SUPPORTThe Event Technician’s responsibilities include, but are not limited to:Run AV events, including pre-event testing of audio, wireless microphone battery levels etc.Primary contact for event coordination.Liaising with clients for large events to understand their requirements.Attend pre-production meetings required for any scheduled special events.Primary support to operate global production events.To own the event experiences for the meeting host and attendees.To event manage high profile events and become a trusted advisor.To escalate any operational issues to the appropriate level of support and making suggestions for improvements.To produce event reports which highlights the use of space.VIDEO/AUDIO CONFERENCINGVideo/audio conference set-up and support. Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video.Site certification of all new and relocated video conference systems.Carry out video conference software.Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify. GENERAL AV MEETING ROOM SUPPORTEnsure all multi-media/presentation rooms are maintained in good working order.AV equipment set-up and support.Presentation/multi-media meeting room support, including duration support.Assist with support for multi-media broadcasting.Quick response to emergency/ad-hoc requests. FAULTS AND ROOM CHECKSCarry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.Ensure that all faults are reported in the correct way and in a timely manner.Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.Assist with first line fault repairs.Carry out all power down/up when required, usually involving out-of-hours overtime commitments.GENERAL DUTIESMentor other members of the team, including Locums.Assist with the training of all technical team members.Advise clients on best practice.Provide regular feedback on communication issues and service improvements.Focus on service/operational issues for review.GLOBAL COORDINATIONMaintaining a good working relationship with global AV counterparts.Hold and attend regular meetings with global AV teams to discuss service and operations issues.