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Assistant Production Technology Support Engineer
ITV

Assistant Production Technology Support Engineer
ITV

  • Project Details
    We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity.We will be a digitally led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose.This role entails…As an Assistant Production Technology Support Engineer you will be responsible for supporting systems and applications that form part of ITV Studios programme and content creation as well as supporting the Production Technology Support Engineers in their duties. This role requires an individual who is able to adapt quickly and respond to a constantly changing fast-paced production environment.To be considered for this opportunity you will need to demonstrate the following skills:Minimum role criteria:An understanding of production workflows – Data wrangling, offline / online editing principles, shooting ratios etcAn understanding of media file technologies and standards – Codecs, bit rates, DPP etcWorking knowledge of current camera technologiesKnowledge of AVID / Adobe Creative CloudKnowledge of MAM systemsKnowledge of transcoding systems and workflowsExcellent understanding of computers (both hardware and software) and a proven willingness to learn and apply new technology.ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader if you meet the minimum criteria for a role and you have declared that you have a disability, we’ll guarantee you’ll get to the next stage*.(minimum criteria above)The Key role criteria is as follows:You will assist in the support of ITV Studios technology and provide services and support to a wide customer base. The extent of your responsibilities will include but not be limited to:Shift based support of ITV Studio technology to timely log, diagnose and resolve incidents on core ITV Studio technologyTriage of incidents that come into the Production Technology Support teamSystem administration of ITV Studios technology,including but not limited to:○ User Management○ Daily system checks○ Backups○ Media/File managementManage system capacity as appropriateSupport production media workflows ensuring ITV dataEstablish and maintain relationships with the ITV Production labels 
  • Production Type
    General Voiceover
  • Union Status
    N/A
  • Location
    London
  • Dates & Location
    Full Time
  • Closing Date
    27th Oct 2021