The Head of Visitor Experience is central to realising our vision for our brand, working to shape and deliver the visitor offer in our landmark new building. You will join us at an exciting time in our development as we work with communities, staff and artists to ensure that all those who visit and interact with our brand are made welcome and their needs are placed at the heart of our work.We are committed to designing a blended visitor experience. This means that whether you encounter us in the digital or the real world there is the consistency of voice and personality. Excellence is delivered through all channels.