Hi there, I love the new feature, being able to direct record or upload into the application, save having to upload files to your Mandy profile - but it has one flaw - every demo you send still adds to your 30 file quota - why would another client care about a demo that has nothing to do with their application?
Files uploaded directly to an application should not even be listed in the My Files section - I've got a new voice reel to upload, but because I have over fifty demos for other applications, I can't - and I can't delete the demos because more than once I've done that and clients have come back saying they can't find the file - some clients take months to decide who to choose.
Please endeavour to remove the file limit - or at least increase it to 100 per member. We're paying very good money for this service, and it's underperforming for us. If this is fixed, I shall once again be singing your praises endlessly.
thanks,
Tom
Editorial Comment Hi Tom,
I am sorry to hear you are having issues with your file upload limits. Although we do set a file upload limit of 30 files per member, any demo read files you are attaching to applications should not count towards this 30 file limit. The issue has been raised with our tech team and they are currently investigating the issue.
Demo reads do end up adding to your files - they always have. It'd be great if Mandy adjusts this now.
Also, (and I have pointed this out to Mandy staff before, but nothing happened) there is absolutely no need for any voice artist to have 20 photos on their profile. Reduce that to 1, and increase the amount of audio files we can have.
PLEASE!
I completely agree, some clients take can take a month or more to make a decision and we have to delete files to make space.
I was previously under the impression that once we sent the file to the client it was with them and would not affect our 'storage' limit, I was of course wrong. So like many other hardworking VOs on here if this matter could be addressed it would be very much appreciated.
I have just encountered this problem today, and the issue does have the potential to affect all applications and auditions, so please sort it out ASAP!!
I completely agree and I would appreciate it being rectified too as it I have seen clients reopening applications where I have deleted the audio because of this. Pity!
Completely agree with this--so frustrating to have to delete audition files before you even know if the client has heard them. A fix/extension to file storage would be much appreciated. And I agree on the point about pics....hopefully clients choose us for our voices...not our looks........!!
This is a real hinderance. There is no way to keep Demos on my Profile and apply for jobs at the rate I need to. Especially given how long some clients take to decide.
PLEASE, PLEASE AMEND ASAP
Thank you,
David
Editorial Comment Hi David,
We have had the tech team look into this issue, and any files uploaded to applications via our demo read function no longer count towards the 30 file limit.
If you have any further concerns, please feel free to contact us on emails@mandy.com
Yes I agree David it is infuriating....as you rightl,y say some clients take ages to view files..I think I may have lost a couple of jobs due to having to delete files because of being full up I hope this fault is sorted pronto as by the reply to the first posting they did not realise this was happening?!
Wow - thanks Mandy! So if I use your demo read facility it won't count towards my limit, but if I use my high quality home set up, which enables me to edit and watermark my demo (as well as allow the client to check the quality of recording I can provide, seeing as most of them want a home studio)...it still counts towards my rather low limit.
Do you want to have a proper think about this? And I repeat my point about photographs - we don't need them!
I think the idea of looseing the 20 pictures is great! No need for that as Vo artists!! And use the space to free up for demos. But dont save the direct recorded ones.
This is the very reason I’ve let my Premium membership slide. It totally limits the number of jobs we can apply for. Hope you are paying attention Mandy!!
3 years ago
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