Hi, what can we help you with?
Edit your profile, or update your login details
Learn about the jobs we promote on our network
Questions about showreels, voicereels and other files
Change your payment method, or find receipts
Error codes. problems logging in and other mishaps
Experiencing an issue that can't be categorised?
Hiring through Mandy
Learn how to hire people using our platform
18 most common questions.
- I've added a voicereel. Why is my profile still incomplete?
- Why has my job been archived?
- Can I edit my application, once it's sent?
- Why hasn't my job gone live yet?
- How do I cancel my contract?
- Is there a charge for listing jobs?
- How can I remove my profile?
- How do I add video/audio media & documents to my profile?
- How long will it take for my photo to be approved?
- Why hasn't my headshot been accepted?
- Why hasn't my child's headshot been accepted?
- Why hasn't my photo been accepted?
- Why has my profile been archived?
- Can I add a second child to my account?
- How can I move from Mandy Talent to Mandy Actors?
- How can I switch between my multiple profiles?
- Why hasn't my casting gone live yet?
- How can I reactivate my profile?