Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.AccountabilitiesDelivers on content requirements for all channels to meet business needs- from information through to inspiration.Improves the output on our channels using insight and evaluation across marketing, external comms and loyaltyGenerates new creative ideas and story briefs to support business requirementsDevelops content using design tools and software across multiple channels, including video production, podcasts and graphic designManage agencies and third-party production suppliers where required to deliver new content requirementsSets and monitors KPIs and tracking performance metrics for all content. You will have an agile approach to optimise our content output accordingly.Work closely with social media hub to develop content that supports the transformation of social media at BACo-ordinates requirements for smart commissioning of content and ensures departmental visibility and efficient useEnsures content is legally compliant and has global efficiency combined with regional relevanceIdentifies efficiencies, such as templates, to enable speed to market and cost -effective deliveryContinually looks to external benchmarks to identify best practice and content innovationSkills/CapabilitiesFlexible and responsive- manages delivery and remains aware & adaptive as situations/ requirements changeAble to deliver sound business decisions in a fast-moving environmentStrong attention to detail • Focus on delivery to stretching goals and targetsStrong process managementAction orientated and results driven – demonstrable ability to use own initiativeExcellent communication skills, able to present and articulate clearly to all levelsStrong interpersonal and influencing skills- internally and externallyVery strong cross team working & collaboration skills- able to build and foster excellent cross team/ departmental relationshipsStrong relationship managementAbility to assess & apply best practiceAbility to manage budgets to best effectRemains resilient and instills confidenceProven ability to prioritiseQualifications/ExperienceYou'll be:A content expert and always looking to apply best practice in the marketing fieldFlexible and have the ability to work with and deliver upon changing business needsA role model both internally and externallyHighly organised and ability to prioritisePassionate and have a drive to constantly keep on top of market trend and drive new trends internallyCommercially aware with excellent commercial acumenYou'll need:Demonstrable experience and a portfolio of work in content production across multiple channelsProven working knowledge in one or more of the following (Photoshop, InDesign, Illustrator, Premiere Pro, Final Cut)Project management & deliveryProven success in collaborating with, and delivering for, othersOur Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.