Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot.We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances.Today, our bank and our P2P business run alongside each other, with the same ethos and the same mission. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow, save or invest.If you embrace being challenged beyond the norm, aren’t afraid to think differently and are motivated by working somewhere you can really make an impact, you’ll love life here at Zopa.We’re looking for an Animation designer to join our Experience Design team. This is a great opportunity for an experienced candidate to help design and deliver innovative experiences on web, mobile and app that raise the industry bar. The role reports to the Head of Design, but will also have close collaboration with the Product, Developer and Brand teams.This is a 2–3-month FTC role.On a day to day basis you’ll be:Working with product designers, developers, and brand to create animations for product streams, ultimately, creating a seamless experience on both mobile, web and the appTranslating already defined interfaces into elegant interaction solutions that fit within technical constraints, user goals, and business requirementsCreating engaging web and app interfaces with logical and thought-out behaviours and actionsUsing technology and principles of good communication to create desired user experiencesIdentifying key interaction points within existing product flowsUsing action/reaction to look at how interactions happen and unfoldEnsuring that users know what’s happening and why, how to use the interface and what happens nextConsidering error states and ensuring constraints are provided to help prevent themCreating consistent and seamless pattern and behaviours for users’ interactionsEvolving and creating new interactive patterns within our existing design systemFuture proofing new interactionsWireframing and designing interactions to a high-fidelity levelAbout you:Extensive experience designing interactions within complex products, with consumer financial products and payment products a huge bonusExceptional UI design skills, rapid prototypingStrong interest in behavioural economics, with an understanding of their implications on consumer financial choicesProven experience of brand implementation within the product spaceKnowledge of testing methodologies, both A/B testing and user testingAbility to implement A/B testing frameworks and user testing methodsExperienced user of data to drive design decisions (whether qualitative or quantitative – you know what to use when and how to get it)Proven experience of designing with the customer at the centre of all decision making.Ability and desire to create a collaborative environment and engage a team in the decision-making process (whether it’s a group user-research analysis or a design-thinking workshop to generate new ideas)Strong design-feedback skills, ability to give and receive constructive feedbackAble to manage big ambitious design products with multiple stakeholdersExperience of working closely with developers in a data-driven agile environmentAn impressive portfolio/presentation that shows off your design skillsMust be fluent with Lottie, After Effects and exporting JSONFlexible working? Yes please!We’re currently piloting a new flexible working scheme. This means that whether you want to come into our open-plan, riverside London Bridge office or work from the comfort of your own home (or both!), you’ll be able to decide on an approach with your manager, looking at what works best for you, your role and your team.Not only that – the new model also includes the option of working from abroad for up to 90 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.*Subject to having the right to work in the country of choice*To thrive here, you’ll need to: *Champion our customers. Whatever your role, you’ll be close to our customers. We care passionately about doing the best for them.Help us make fearless choices. Our environment is fast-paced, agile and open. You’ll solve interesting and challenging problems, and be trusted and empowered to bring your ideas to life.Walk the talk. Like us, you’ll be honest, stick to your promises and face the tough moments head-on.**Win smarter. You’ll be always on the lookout for a better way of doing things, going beyond ‘good enough’ and welcoming different points of view.Be in it together. You’ll join an ambitious, diverse and all-round approachable team with a mix of ideas and talents who inspire each other to be better every day.