Deputy Customer Experience Manager
ATG

Seekng a deputy customer experience manager for The Palace Theatre and Opera House.

Production states: "Nothing beats the energy and excitement of a great live show! If you have great team leadership skills, you're motivated by sales targets and you enjoy live events as much as we do, then this could be an ideal next step in your career. The Palace Theatre & Opera House are stunning, large-scale historic theatres located at the heart of Manchester City Centre, with a packed programme of live performances and thousands of visitors in a typical year. We host work from leading UK and international producers enabling the most spectacular West End and Broadway shows to visit the North West alongside drama, classical and contemporary dance, live music, comedy and one-night specials. The theatres host around 650 performances each year, with longer runs of major musicals mixed with week-long tours and one-night shows. We work increasingly in partnership with producers to open new shows or launch national tours. ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world’s most iconic venues; ATG Entertainment manages 64 venues across Britain, the US and Germany. We are the world leader in theatre ticketing; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world’s best live entertainment in our venues; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential."

To lead an excellent front of house service and deliver a first class audience experience for our visitors. You'll support and motivate the team to achieve their day-to-day sales targets from our vari ...

Paid