Hi, what can we help you with?

Your profile

Edit your profile, or update your login details

Jobs

Learn about the jobs we promote on our network

Media

Questions about showreels, voicereels and other files

Payment

Change your payment method, or find receipts

Technical issues

Error codes. problems logging in and other mishaps

Other

Experiencing an issue that can't be categorised?

Hiring through Mandy

Learn how to hire people using our platform

Profile Sync

Your Mandy, Backstage and StarNow profile content will be synced

13 most common questions.

I've added a voicereel. Why is my profile still incomplete?
Why has my job been archived?
Can I edit my application, once it's sent?
Why hasn't my job gone live yet?
How do I cancel my contract?
Is there a charge for listing jobs?
How can I remove my profile?
How do I add video/audio media & documents to my profile?
Why has my profile been archived?
Can I add a second child to my account?
How can I switch between my multiple profiles?
Why hasn't my casting gone live yet?
How can I reactivate my profile?

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